Excellent Opportunity for an Innovative, Visionary College Health Leader

Case Western Reserve University (CWRU) invites applications and nominations for the position of Executive Director for University Health and Counseling Services (UHCS). This is an exceptional leadership opportunity for a distinguished, service-minded, and future-oriented healthcare professional with superior administrative and management skills to lead a comprehensive and integrated program of health, mental health, counseling services, student wellness and disability services at one of the most highly regarded and selective private research universities in the nation.

CWRU has developed a team-oriented integration of student health care, as a major priority for the University and the Office of Student Affairs. This Executive Director will lead efforts to enhance the health and wellbeing of a globally diverse student community and ensure the effective provision of high quality, multidisciplinary health-related services that reduce barriers to learning and create opportunities for greater academic achievement and student success. The successful candidate will be a strategic, collaborative, and visionary senior-level healthcare administrator who is driven by a vision for outstanding, student-centered healthcare, and to elevating CWRU’s health-related programs and services as a national model of excellence.

About CWRU

Case Western Reserve is a highly selective national research university whose graduates include the inventor of Gmail, the co-founder of Glassdoor and 2017 Nobel Prize recipient Richard Thaler. The University’s 128-acre campus is the heart of Cleveland’s University Circle – a beautiful setting and the region’s cultural hub, home of more than 40 arts, medical, educational, religious, and social service institutions. For more information about CWRU, please go to: http://case.edu/about/

Position Summary

The Executive Director for University Health and Counseling Services (UHCS) serves as the administrator responsible for facilitating collaboration among staff from UHCS to provide comprehensive, collaborative and integrated care to students; and to partner closely with the Office of the Dean of Students and other colleagues throughout the division of Student Affairs, as well as with other campus and community stakeholders, to align health, counseling, student wellness and disability services with institutional goals, purposes, and priorities. The Executive Director will prepare and oversee the implementation of a comprehensive strategic plan, including metrics and goals, in order to maximize support to UHCS and use best practices as a model. This position is responsible for the administrative duties of these areas including managing the overall budget, recruiting and hiring, and directing and supervising staff. The Executive Director reports directly to the Vice President for Student Affairs and serves as a member of the student affairs executive leadership team and the student affairs leadership council.

Primary Responsibilities

  • Provide leadership, vision, direction, and management of administrative and development aspects of university health services, counseling services, student wellness and disability services.
  • Supervise and manage direct reports, including, but not limited to, the clinical director of health; the director of university counseling services, associate director of wellness and health promotions, associate director of disability services, and the associate director of operations.
  • Prepare and implement long range strategic planning efforts for UHCS to maximize comprehensive counseling, health, and wellness programs, services and facilities, ensure alignment with Student Affairs’ strategic plan, and help identify funding streams necessary to accomplish goals.
  • Create and provide innovative approaches to enhance the public image of the university health and counseling services, including identification of programs and services to elevate UCHS to the level of best practices.
  • Ensure the delivery of excellent primary care, counseling, health promotion, and educational outreach programs and services to students.
  • Oversee and facilitate collaboration among all staff from university health and counseling services, student wellness and disability services.
  • Responsible for managing the overall operating budget for all areas reporting to the position.
  • Direct UHCS administrative operations, and establish, review, and update policies and procedures to support staff and student needs.
  • Provide leadership in the development of campus wide policies and procedures and implementation of programs that promote healthy student choices and life management strategies.
  • Develop and maintain intentional collaborative relationships with stakeholders/community relations, public relations, and media relations to promote UHCS and advance the priorities of the Division of Student Affairs and University.
  • Provide full responsibility for the financial, human, physical and knowledge sharing within an integrated counseling and health services department.
  • Engage the staff, faculty, students, and organizations on and off campus in programs and initiatives to promote and support the UHCS and our students.
  • Work collaboratively with leaders from our affiliated institutions (Cleveland Institute of Art, Cleveland Institute of Music, and Kent State University College of Podiatric Medicine) to support student health and wellness alliances.
  • Lead or support, as designated, negotiations for the University-sponsored CWRU student medical plan and oversee management of the plan.
  • Responsible for staff recruitment, hire and release recommendations, evaluations, and attendance documents.
  • Serve as a knowledgeable resource for best practices, regulatory and statutory requirements, licensing requirements and accreditation standards.
  • Participate as a member of the student medical plan advisory board and work with the office of General Counsel on insurance, risk management, and issues of compliance.
  • Uphold the highest ethical standard of the university and create a good community relations plan to make a positive connection.
  • Support the Vice President for Student Affairs in solicitation, cultivation, positioning, and public activities related to fundraising and grant development.
  • Serve as a core member of the student affairs leadership team; provide counsel on matters related to the health of students and the campus community to the senior leadership.


Qualified candidates must have one of either: (a) Doctorate degree (in medicine or health care administration, public health medicine, counseling, psychology, educational administration, health administration or law) and 8 years of experience in professional leadership and management experience in health and/or counseling services, including substantial supervisory and management experience; OR (b) an MBA or MPH and 15 years of experience in professional leadership and management experience in health and/or counseling services, including substantial supervisory and management experience.

Preferred Qualifications

The University prefers that candidates have knowledge of and direct experience in a college health setting or in a closely related area of health care practice and administration; and knowledge of nationally recognized accreditation standards, processes and counseling and/or health care models.

Application Procedure and Timeline

Case Western Reserve University has partnered with Keeling and Associates, LLC, in this search process. Applications should include a resume/ curriculum vitae and a letter of interest, and must be sent, preferably as PDFs, to K&A at: recruiting@KeelingAssociates.com. The subject line of the email should read “Case Western Reserve University – Executive Director.” 

A confidential review of applications will begin immediately and will continue until the appointment is made. All materials submitted by April 15, 2019 will be given full consideration. Nominations, expressions of interest, and requests for confidential conversations about the position prior to application are welcome and should be directed to Dr. Jan Walbert (jwalbert@KeelingAssociates.com), the K&A senior consultant leading this search.

This excellent opportunity at CWRU offers a competitive salary and benefits package including tuition waiver for employees and dependents.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

To download the position profile, click here.