Project Description

Carnegie Mellon University is engaging in a national search for a skilled healthcare leader to serve as the Executive Director of University Health Services, an AAAHC-accredited clinic serving the University’s diverse student body. The next Executive Director will capitalize on the University’s forward progress in the area of health and well-being and share Carnegie Mellon’s core values of dedication, collaboration, and creativity, supporting a campus climate known for an intensive and engaged approach to human development, problem solving, and real world impact. The Executive Director will participate in the exciting development and opening of a new Health, Wellness and Athletics Center, anticipated to open in 2024, that connects University Health Services, Counseling and Psychological Services, and Wellness Initiatives with athletics and recreation programs in a visionary new complex that supports an active mind, body, and spirit. The successful candidate will be collaborative, creative, and an excellent communicator, and possess the talents and strengths to serve as a visible leader inside and outside of the department and the division.

University Health Services at Carnegie Mellon University

University Health Services(UHS) is an accredited ambulatory healthcare clinic that provides primary care to students, delivers health promotion outreach to the campus community, and manages the student health insurance program. The department invites students to see UHS as their healthcare home, providing comprehensive care in collaboration with other university departments and community partners. During the 2019-20 academic year, there were over 33,000 patient interactions and services through UHS are widely used and positively reviewed. The Health Promotion unit provides prevention and clinical services including workshops, academic courses, consultations, sexual health services, and a peer health advocate program. The Health Promotion unit also manages the implementation of several strategic health-related university programs regarding substance use and sexual and relationship violence.  

During the pandemic, UHS has also been a collaborative partner in delivering contact tracing services and COVID-19 testing for the university community. 

About Carnegie Mellon University

Carnegie Mellon University is a highly selective global research university with more than 14,500 students, over 109,000 living alumni, and nearly 6,000 faculty and staff. Recognized for its world-class arts and technology programs, collaboration across disciplines, and innovative leadership of education in the fields of Business Administration, Computer Science, Engineering, Fine Arts, Humanities and Social Sciences, Public Policy & Information Systems, and Science, Carnegie Mellon is consistently ranked among the top 20 universities in the United States. With a main campus in Pittsburgh, the University also has campuses in Silicon Valley and other locations throughout the world. 

Carnegie Mellon University is situated in the heart of Pittsburgh, a city that has reinvented itself as a hub of innovation and information and life sciences technology. The city boasts ten colleges and universities, museums, opera, ballet, a world-class symphony, and several professional sports teams. Pittsburgh is known for its diverse neighborhoods, top schools and hospitals, affordable housing, eclectic restaurant scene, lively arts and music communities, and recreation opportunities that abound in the city’s more than 2000 acres of city parks and on its three rivers. Pittsburgh offers a quality of life that has been internationally recognized, prompting the city’s ranking as America’s most livable city in recent years.

Position Summary:

The Executive Director provides visionary direction and oversight of University Health Services, a department within the Community Health and Well-Being unit of the division of Student Affairs. The Executive Director leads a multidisciplinary staff including four Advanced Practice Clinicians, twelve nurses, three Health Promotion staff, five administrative professionals, a dietitian, and a phlebotomist, and will manage an operating budget of more than $2.5 million. Reporting to the Associate Vice President of Community Health and Well-Being, the Executive Director will be a transformational leader envisioning and implementing a high-quality program that elevates Carnegie Mellon University’s program and services. 

Primary Responsibilities:

Strategic Leadership

  • Create and implement a vision for health services including primary care, expansion of services, outreach and education, and consultation. 
  • Develop and support processes that encourage integrated care efforts and reduce barriers to care across health and wellness programs at the University.
  • Provide support and leadership regarding healthcare in a globally diverse campus community.
  • Ensure UHS has adequate financial, staff, and technology resources for the delivery of high-quality care; provide strong stewardship for all resources. 
  • Establish departmental priorities in conjunction with the strategic vision of the Division of Student Affairs and the needs of the University community.
  • Serve on the leadership team for the Division of Student Affairs, Community Health and Well-Being, and represent UHS on University committees and projects.

Clinical Administration and Management

  • Responsible for the supervision, recruitment, and evaluation of UHS clinical and administrative staff; determine an organizational structure to support quality care and optimal functioning.
  • Develop and implement assessment protocols for UHS that enable ongoing evaluation of services and student needs.
  • Ensure high quality training and professional development of UHS staff including continuing education to maintain licensure and to stay current in the field of collegiate health.
  • Oversee the management of fiscal resources of UHS totaling approximately $2.5 million per year.
  • Oversee the development and implementation of policies and procedures for UHS operations.
  • Maintain accreditation of UHS services through the AAAHC.
  • Ensure appropriate compliance with university rules and regulations, ethical guidelines, and legal requirements.

Consultation and Outreach

  • Develop and maintain intentional collaborative relationships with colleagues in the community and professional associations pertaining to collegiate health service provision.
  • Engage in intentional and ongoing relationship building with campus partners. 
  • Continue the expansion of outreach and education services regarding health for the campus community in collaboration with other campus health and wellness partners.
  • Maintain and grow visibility of UHS through innovative marketing strategies and programming.

Minimum Qualifications:

  • Advanced degree in nursing, medicine, healthcare administration, public health or a related healthcare field from an accredited institution of higher learning
  • Proven record of success and commitment to diversity, equity, and inclusion, including the ability to work well with a globally diverse student population 
  • At least seven years of professional experience in a healthcare setting, including administrative and/or clinical roles
  • Demonstrated experience in the assessment of clinical services and needs of patient populations
  • Strong verbal and written communication skills
  • Strong fiscal management skills and experience managing departmental funds
  • Knowledge of current trends and best practices in collegiate health services

Application Process

Keeling & Associates, LLC is pleased to be supporting Carnegie Mellon University for this search. Applications should include a cover letter clearly addressing the position requirements, and a resume/curriculum vitae. Materials must be sent, preferably as PDFs, to with subject heading “CMU UHS.” A confidential review of applicants will begin on April 22, 2021, and materials received by that date will receive full consideration. The search will continue until an appointment is made. 

Confidential inquiries and nominations should be addressed to Dr. Jan Walbert, Vice President and Senior Consultant for Executive Search, at  

Carnegie Mellon University considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.  Qualified candidates who can contribute through their work/life experiences to the diversity and excellence of the academic community are encouraged to apply