Project Description

Temple University, a top-tier research institution in Philadelphia serving nearly 40,000 undergraduate, graduate and professional students, is pleased to announce a national search for the position of Director of Tuttleman Counseling Services (TCS). This position provides an exciting opportunity for an accomplished, strategic, and creative clinician to lead and inspire a large, interdisciplinary staff in supporting the needs and priorities related to all aspects of mental health for a diverse student body in a dynamic campus environment. TCS offers a range of culturally sensitive mental health services and programs that support the psychological health and academic success of the diverse community of Temple students.

Competitive candidates will possess excellent clinical and administrative experience and a passion for delivering high-quality and confidential counseling services and programming for students. Through collaboration and vision, the new Director will lead efforts to identify and implement innovative practices, preventative approaches, and new operational models and methods to address the ever-changing mental health needs of all Temple students. The Director must have a deep respect and appreciation for Temple’s focus on student success, inclusivity, and student engagement, as well as demonstrated success working with and supporting diverse undergraduate and graduate student populations.


Position Summary 

The Director of Tuttleman Counseling Services (TCS) reports to the Associate Vice President for Student Affairs/Dean of Students within the Division of Student Affairs. The Director serves as a member of the Division of Student Affairs Leadership Team and the CARE Team (a multidisciplinary students of concern team). The Director contributes to a positive university experience for every student and is accountable to all of the Division of Student Affairs (DoSA) Values. The DoSA values are Excellence, Inclusion, Innovation, Integrity, and Respect. 

This position will provide strategic, clinical, fiscal, and administrative vision and leadership regarding the provision of counseling services on campus, including assessment, crisis intervention, short-term individual therapy, referral services, and outreach programming. The Director will oversee and direct all services provided by TCS and will be responsible for ensuring that services meet the needs of the diverse student body and that TCS is in strict compliance with PA law, HIPAA law, and American Psychological Association (APA) professional ethics. 

The Director serves as one of the key liaisons to University departments, administrators, faculty, and staff on student mental health issues, policies and practices; provides supervision, professional development, and evaluation of professional and support staff (42 total FTE & PTE); manages the operational budget (approximately $3,000,000) and setting of priorities for resource utilization; directs clinical and consultative services, including crisis intervention and outreach; and leads TCS in the strategic planning, development, implementation, evaluation, and continual improvement of comprehensive behavioral health initiatives that incorporate multicultural diversity, inclusivity and social justice concepts and principles to support overall student wellness.


Essential Functions of the Position

Strategic Vision, Leadership & Planning

  • Continues the vision for mental health services including counseling, prevention and emergency response; help to continually update the TCS scope of practice.
  • Develops new and innovative ideas to the provision of mental health services on a university campus, particularly as it relates to addressing the issue of nationwide growth in demand for mental health services.
  • Ability to trial new modalities and operational models designed to meet this increasing demand, while matching clients with the most appropriate level of care.
  • Develops and supports processes that encourage integrated care efforts and reduce barriers to care across health and wellness programs at the University.
  • Provides support and leadership regarding mental health in a diverse campus community.
  • Ensures TCS has adequate financial, staff, and technology resources for the delivery of highest possible level of care; provide strong stewardship for all resources.
  • Establishes departmental priorities in conjunction with the strategic vision of the Division of Student Affairs and the needs of the University community.
  • Provides supervision to the Administrative Team: Associate Director for Administration the Associate Director for Training, Chief Psychiatrist, & Administrative Director; as well as Unit heads, and provides oversight of clinical and administrative staff at TCS.
  • Serves as an inspirational and motivating leader, exemplifies excellence in the delivery of mental health services, and supports the professional growth of staff in TCS. The Director

works with clinical and administrative leadership to set clear expectations for staff and conduct regular performance evaluations.

  • Collaborates with the Associate Vice President for Student Affairs/Dean of Students on

evaluating, developing, and advising on University policies as they relate to the mental health needs of students.

Clinical Administration and Management

  • Responsible for the recruitment, supervision, and evaluation of TCS clinical and administrative staff.
  • Coordinates crisis intervention response processes and systems for TCS, including providing clinical back-up and supervision for on-call clinicians (TCS uses ProtoCall).
  • Provides supplemental clinical services for students in times of high demand and/or high case complexity.
  • Develops and implements assessment protocols for TCS that enable ongoing evaluation of services and student needs.
  • Ensures high quality training and professional development of TCS staff including continuing education to maintain licensure and to stay current in the field of collegiate mental health.
  • Provides oversight of the management of TCS fiscal resources totaling approximately $3 million per year.
  • Oversees the development and implementation of policies and procedures for TCS operations.
  • Ensures TCS’s continued accreditation with the American Psychological Association (APA) and the International Association of Counseling Services (IACS).
  • Establishes appropriate compliance with university rules and regulations, ethical guidelines, and legal requirements.
  • Provides leadership and ensures a framework of equity and social justice is embedded into the day-to-day operations at TCS.
  • Responds to all requests for reports, responses to inquiries and the generation of appropriate data for said requests.
  • Directs the development of programs/services that meet the needs of a diverse student population and makes adjustments as needed.
  • Supports the coordination, evaluation and continuous improvement of the graduate student training program for practicum students, interns, and fellows.
  • Prepares operational reports and analysis that identify student trends and recommends appropriate programs and solutions.
  • Monitors best practices and integrates these practices at TCS, as appropriate.
  • Holds staff accountable for high performance and highly engaged culture by articulating expectations, monitoring performance, and providing feedback consistently to staff.
  • Supervises trainees when needed.
  • Mentors and coaches the staff to achieve performance standards and to create a congenial atmosphere of excellent services and continual improvement.

Collaboration, Partnerships, and Outreach

  • Promotes the services of TCS to the broader University community, identifying communications needs and barriers to accessing care, creating avenues for increased awareness and utilization, and advising campus leaders on mental health-related issues.
  • Collaborates with University Strategic Marketing and Communications, as necessary, and may serve as a spokesperson with media and other external constituencies.
  • Works in collaboration with all university departments, colleagues across campus, and members of the local community to provide a student-centered program which supports the mission of the Division of Student Affairs and Temple University.
  • Creates and champions initiatives that foster respectful communication, learning, and a spirit of cooperation, and promotes a collaborative climate that recognizes, celebrates, and rewards diversity.
  • Represents TCS (as requested) on committees, which include the CARE team (behavior intervention team), and the Division of Student Affairs Leadership Team.
  • Serves as a collaborative partner with the other departments within the Division of Student Affairs.
  • Maintains an active professional network with the group of peer institution counseling center directors and other local and national groups/associations, as appropriate.

Direct Service Delivery

  • On a limited basis, conducts psychological assessments, crisis interventions, and psychotherapy in individual, couple, or group mode; makes appropriate referrals to other clinicians as necessary and writes reports, notes, and other records within the legal and ethical standards of PA law, HIPAA, and the APA code of ethics.
  • Participates in continuing education as needed to maintain licensure in the State of Pennsylvania.
  • Performs other duties as assigned.


Qualifications

  • Earned doctorate in Clinical Psychology, Counseling Psychology or a related mental health field from an accredited institution of higher learning.
  • Currently licensed as a mental health practitioner; if not licensed in the State of Pennsylvania, must be license eligible and be licensed within one year.
  • Proven record of success and commitment to diversity, equity, and inclusion, including the ability to work well with a globally diverse student population.
  • A commitment to diversity and inclusion in retaining/developing staff and in the provision of services.
  • At least eight years post-doctoral clinical experience.
  • At least five years of pertinent administrative experience, including supervising multidisciplinary clinicians and managing a clinical programs and services.
  • Demonstrated experience in the assessment of clinical services and needs of client populations.
  • Knowledge of current trends and best practices in collegiate mental health services.
  • Experience working as a clinician in a college/university mental health center in a residential college/university setting is strongly preferred.
  • Experience working in a university counseling center which has an APA-accredited doctoral internship program is strongly preferred. 
  • Exceptional interpersonal, oral, and written communication skills with the ability to develop a broad institutional perspective and work collaboratively with other departments and campus partners.
  • Strong fiscal management skills and experience managing departmental funds.
  • Strong crisis management skills.


About Temple University

Founded as a night school by Russell Conwell in 1884, Temple University has evolved into an international powerhouse in higher education and a top-tier research institution with nearly 40,000 undergraduate, graduate, and professional students. As the largest university in one of the nation’s most iconic cities, Temple educates diverse future leaders from across Philadelphia, the country, and the world who share a common drive to learn, prepare for their careers, and make a real impact.

Temple offers students a dynamic and nurturing learning environment with the support of a renowned faculty, dedicated academic advisors focused on setting a clear path to graduation, and a broad curriculum of more than 500 academic programs. A longtime leader in professional education, Temple is also among the nation’s largest educators in the combined fields of dentistry, law, medicine, pharmacy and podiatry. Temple’s bustling Main Campus is set against the backdrop of the Philadelphia skyline. Green space, athletic facilities and eclectic architecture ranging from the historic Temple Performing Arts Center to an emerging state-of-the-art Charles Library form a vibrant residential setting. Temple’s NCAA Division I athletic programs and hundreds of student organizations thrive on campus. 

Philadelphia’s public university, Temple provides an unparalleled value to families in the region and serves as an essential resource to the surrounding community. Temple also offers a gateway to the world with long-standing international campuses in Tokyo and Rome and study abroad opportunities across six continents.


Application Process

Temple University has partnered with Keeling & Associates in this search process. For a confidential discussion about this opportunity prior to applying or nominating, contact Dr. Jan Walbert, Vice President and Senior Consultant for Executive Search, Keeling & Associates, at jwalbert@keelingassociates.com.

Interested individuals must apply through the University system at:
Director, Tuttleman Counseling – (20003446) Description.

The process will continue until the position is filled.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Compliance statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact. 

To obtain additional information about Temple University please visit our website at www.temple.edu

Download a copy of the position profile, click here.