To cultivate humanity is to invest in, enrich, or elevate all that it is to be human. But cultivating humanity has become a pressing challenge in higher education, because learning about what it means to be human depends on significant and ongoing personal engagement of students with faculty and staff who serve as mentors, advisors, and guides. Such engagement is as expensive as it is essential; time and people are money. It should not be true that there is enough time and enough faculty and staff to cultivate humanity only in colleges and universities that have a lot of money. What students most need, and what cultivating humanity most requires, is the hardest thing for institutions of higher education to provide, and for observers and stakeholders of colleges and universities to understand and support. But what students learn about themselves, others, and the world around them is as important to their future success as getting the degree. Character, empathy, and moral principles make the graduate a whole person, not just an individual with a credential. Colleges and universities must settle for nothing less. I What we mean by “humanity” — when we refer to certain qualities of a person, [...]

Institutions and Persons We too easily lapse uncritically into thinking of institutions of higher education—or, for that matter, of institutions of any kind—as mechanical things, machines, or objects; we lose our essential awareness that institutions and their organizational elements (e.g., schools, divisions, sectors, departments, programs) are structured communities of people. “The administration,” for example, is not some robot or technology; it is a group of human beings, large or small, that has responsibility for certain management tasks and decisions. By saying “the administration,” we intentionally (though thoughtlessly) transform our perception and understanding of those people from a group of living, real human beings into a thing—removing, in the process, the elements of humanity that pertain to the people involved. This use of impersonal organizational terms allows us to make claims against those people as “the administration,” without considering their fundamental human characteristics and feelings. Sometimes we use “students,” or “the students,” in the same way; “the students,” like “the administration,” become a mass of something, losing not only their individuality but also their humanness in the translation. Consideration of relationships between “the students” and “the administration” (or “the college,” or “the university”) is then fraught with the dual dangers [...]