California State Polytechnic University Pomona
Executive Medical Director, Student Health Services

California State Polytechnic University Pomona (Cal Poly Pomona), a top-ranked public university recognized for its quality, affordability, diversity, and student outcomes, invites nominations and applications for the new position of Executive Medical Director of Student Health Services. This is a distinctive opportunity for an experienced and student-centered health leader to guide a dedicated team of professionals serving a broad student population with varied academic, socioeconomic, and health needs. Cal Poly Pomona seeks a visionary Executive Medical Director who will champion Student Health Services (SHS) as part of a holistic and integrated web of care that supports student retention and success; align departmental direction and goals with institutional mission and strategy; maximize student awareness and engagement with programs and services; and oversee clinical services and with authority, accountability, and transparency. Nestled in the vibrant San Gabriel Valley, just beyond the bustling energy of Los Angeles, Cal Poly Pomona’s campus is a place of discovery, culture, and community—where every student gets the CPP Polytechnic Experience as they become by doing.

Under the direction of the Associate Vice President for Student Experience, the Executive Medical Director will oversee the delivery of health care services, including medical diagnostic and treatment activities of general primary care physicians, consultant specialty physicians, nurse practitioners, and allied health professionals at SHS to ensure a high standard of medical care consistent with college student health needs and the prevailing standards of care among primary care providers in the southern California area. SHS is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and provides a full range of medical services, including sexual and reproductive healthcare (including the administration of medication abortion), immunizations, X-ray, pharmacy, and laboratory. A department of the Division of Student Affairs, SHS is a strategic partner to other health and wellness-related programs and services, including Counseling and Psychological Services (CAPS) and the Care Center.

The ideal candidate will blend medical expertise with administrative talent and will deftly balance internal responsibilities within SHS with leadership roles in Student Affairs and across campus. That candidate’s priorities will include delivering and setting expectations for excellence in medical care, advancing collegiality and teamwork within the SHS staff, and fostering student-centered collaboration with other health-related programs and services on campus and in the community. The ideal candidate will be recognized and well known on campus; students will regard SHS as their preferred source of healthcare and see the Executive Medical Director as a strong advocate for their health and wellbeing. 

Responsibilities

Management & Leadership (50%)

• Provide supervision and medical leadership to clinical staff including, but not limited to, physicians, nurse practitioners, nurses, clinical laboratory staff, pharmacists, athletic trainers, etc., as well as medical care by contracted healthcare workers.

• Oversee the day-to-day operations of the clinic, including staffing levels, patient management, workflow, equipment and resources, and facilities management.

• Maintain a healthy, team-oriented, and stimulating work environment conducive to professional development of staff to create a productive and successful workplace; oversee the design, implementation, and assessment of training programs for clinical staff.

• Develop, revise, and oversee the implementation of clinical policies and protocols consistent with AAAHC standards; oversee the Accreditation Committee and direct the Associate Director in the preparation of materials and site surveys for accreditation.

• Provide direct management of all personnel within SHS, including writing and revising position descriptions, completing performance evaluations, providing timely feedback on clinical work, and initiating disciplinary procedures in collaboration with the Associate Director.

• Oversee the quality improvement program, including, but not limited to: provide direction to the Quality Improvement Coordinator; oversee the Quality Improvement Committee to identify issues affecting healthcare quality and proposing and instituting systems to address these deficiencies; develop and coordinate the process and analysis of peer review; develop and implement mechanisms for assessment and feedback of patient care and clinic operations.

• Oversee the infection prevention and control (IPC) program to ensure patient and provider safety and the prevention of blood borne and airborne infections; oversee the IPC Committee; review/revise IPC safety plan and ensures appropriate training of clinical staff.

• Coordinate and review applications for clinical privileges of medical providers and submit recommendations to the governing body for approval/denial as indicated.

• Serve as laboratory director and oversee pharmacist-in-charge and X-ray department; formulate policies and procedures necessary for the operation of the SHS laboratory, pharmacy, and X-ray departments, including compliance with state, federal, and CSU regulations as well as the preparation of materials/documentation to meet COLA and other respective accreditation requirements.

• Collaborate with the Associate Director on budget management and recruitment and onboarding of clinical personnel.

• Investigate and resolve students’ complaints regarding medical care.

• Partner with CAPS and Care Services to improve provision of mental health services, including development of a collaborative care model.

• Oversee the Student Health Services Leadership Team.

Direct Patient Care (20%)

• Provide direct patient care covering the full scope of student health needs in a primary care setting, including interviewing patients, diagnosing medical problems, prescribing treatment, counseling patients, conducting physical examinations, perform minor surgery (not including general anesthesia), referring patients to specialists within and outside SHS, ordering and interpreting X-Ray and laboratory tests, and performing related health care duties, and recording and completing case histories and reports.
  
• Consult with private physicians and public agencies in securing treatment for students requiring services beyond those available at SHS.
• Counsel and educate patients on related medical concerns and health measures, including pregnancy options and medication abortion.
• Make efficient use of equipment and personnel in the delivery of quality medical care.
• Serve as physician consultant to staff physicians, nurse practitioners, nursing staff, and allied health professionals.
• Coordinate follow-up care for calls made to the after-hours nurse advice line.
• Provide sexual health education, counseling and care, including administration of medication abortion services.
• Engage in professional development activities to maintain licensure and certification.

High-Level Medical Leadership & Governance (15%)

• Provide strategic medical leadership and executive oversight of organizational health governance. 
• Chair the Health Advisory Team, establishing priorities, guiding evidence-based decision-making, and ensuring alignment with organizational objectives and regulatory requirements.
• Act as the senior campus medical authority and primary point of contact for matters relating to illness, infection prevention and control, and emerging health risks. 
• Serve as the designated medical spokesperson, delivering authoritative, timely, and consistent advice and communications to executive leadership, stakeholders, and external partners as required.
• Advise the Student Affairs Executive Leadership Team, Campus Emergency Operations Center, and President’s Cabinet during health incidents and outbreaks, represent the organization in relevant advisory or interagency forums, and ensure coordinated medical input across the organization.

Campus Collaboration and Public Health (10%)

• Collaborate and strategize with key campus stakeholders, including Residential Life, Academic Affairs, University Police Department, and Student Affairs staff to assess the health care needs of students. 
• Serve as campus subject matter expert on all issues pertaining to college student health and provide consultation on health services, policies, procedures, and best practices.
• Serve as liaison with federal, state and county public health agencies, and provide input and direction on campus responses to infectious disease and emergency response.
• Coordinate with CAPS and Care Services in addressing campus mental health concerns.
• Serve on campus committees (including, but not limited to IRB/Human Subjects Committee, Emergency Operations Committee) as assigned by the associate vice president for student experience.
• Actively participate in Student Affairs initiatives and campus-wide events/activities.

Other Duties as Assigned (5%)

Required Education and Experience

• Medical degree (MD or DO) and completion of a residency training program in a primary care field such as family medicine, general internal medicine, gynecology, general pediatrics, adolescent medicine, emergency medicine, or preventive medicine accredited by the Accreditation Council for Graduate Medical Education (ACGME) or equivalent
• At least 5-7 years of progressive leadership experience in health, medical practice, or public health administration; management and leadership experience in college health preferred
• Current or recent experience in direct clinical care, preferably in an ambulatory or college health setting 
• Experience managing clinical teams and operations in complex settings
• Experience managing a complex budget process 
• Current unrestricted California physician’s and surgeon’s license (or license to practice medicine and surgery in another state, with application in process for California license)
• Current certification in a medical primary care specialty by the American Board of Medical Specialties
• Valid California driver’s license 

Preferred Experience

• Previous experience with AAAHC accreditation standards and survey

Knowledge, Skills, and Abilities 

• Knowledge of the planning, development, and design of organizational structures suitable to the provision of services for students
• Demonstrated ability to lead, manage, and supervise staff with varied professional disciplines, backgrounds, and experience levels in a dynamic healthcare environment requiring adaptation to evolving processes, practices, and initiatives
• Demonstrated ability to engage in strategic planning to ensure the most effective and efficient delivery of programs and services
• Demonstrated ability in budget planning and the allocation of resources based upon unit priorities
• Ability to learn university policies and procedures, and state & federal laws, and Chancellor’s Office Executive Orders, coupled with a sufficiently deep understanding of how such policies and procedures interact to inform decisions regarding policy interpretations and implementations
• Understanding the Clery, FERPA, Title VI, Title IX, VAWA, Americans with Disabilities ACT of 1990, Sections 504 and 508 of the Rehabilitation Act, CSU policies related to disability and student conduct, and precedent setting case law
• Understanding of and the ability to apply the change process, lead and guide members of the department individually and collectively, and ability to apply future thinking and planning concepts to create department vision, mission, goals and objectives
• Ability to work effectively with faculty, technical and non-technical management and professional support staff 
• Ability to develop an environment that promotes partnership and transparency with other organizations
• Demonstrated ability to effectively communicate, foster positive and cooperative relationships with students, staff, faculty and others
• Demonstrated ability to problem solve, generate possible options and identify appropriate solutions, to listen to differing viewpoints, see multiple perspectives of a conflict, and provide effective conflict resolution skills
• Ability to track and manage highly complex program service deliveries and budgets 
• Strong analytical and technical skills
• Strong student-centered approach, sensitivity to diversity, integrity and passion for working in a learning centered environment
• Ability to work in an environment with a wide range of people representing various interests and perspectives

Compensation

• The anticipated hiring range for this position will be $245,000–265,000 annually, commensurate with qualifications and experience. 
• The CSU system offers employees a comprehensive benefits package typically worth 30-35% of base salary. 
• For more information, please see the Employee Benefits Summary.

How to Apply

Cal Poly Pomona has partnered with Keeling & Associates, LLC (K&A) in this search process. To be considered for this position, all candidates must submit an official application––including a cover letter and current curriculum vitae––through the Cal Poly Pomona Careers site at https://careers.cpp.edu/en-us/job/555468/executive-medical-director-student-health-service. Confidential inquiries and nominations should be addressed to Eric Narburgh, vice president and senior consultant, at enarburgh@keelingassociates.com. A confidential review of applications will begin immediately and continue until Cal Poly Pomona makes an appointment. All application materials submitted by April 8, 2026, will receive full consideration.

Equal Employment Opportunity Statement

Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

As a federal contractor, Cal Poly Pomona complies with the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.